You’ve invested in AI.
You’ve rolled out Microsoft Copilot.
You’ve talked about how it can save time, boost productivity, and make everyday work easier.
But how do you really know if your team is using it well?
Are they actively relying on Copilot to support their work?
Or is it quietly sitting on desktops, opened once or twice and then forgotten?
Until now, many businesses have had to rely on assumptions. That’s exactly what Microsoft’s new Copilot Dashboard feature, called Benchmarks, is designed to change.
Benchmarks lives inside Viva Insights, part of Microsoft 365.
It provides a clear, high-level view of how employees are using Copilot across the organisation. Not just whether it is switched on, but how it is actually being used.
Benchmarks can show how many people actively use Copilot, which Microsoft apps they are using it in, and how often they return to it as part of their daily workflow.
This gives leaders something they have rarely had with AI adoption. Real insight.
What makes Benchmarks particularly powerful is context.
The dashboard does not just show internal usage. It can also compare your organisation’s Copilot adoption against similar businesses. Companies of the same size, in the same industry, or even within the same region.
In simple terms, it helps answer an important question.
Is your team leading the way with AI, or quietly falling behind?
This kind of insight can quickly highlight whether adoption is progressing as expected or stalling beneath the surface.
It is natural for privacy concerns to come up when usage data is compared across organisations.
Microsoft has been clear that this information is handled carefully. All external comparison data is anonymised, aggregated, and processed through mathematical models designed to protect individual and organisational privacy.
The goal is insight, not exposure.
Of course, greater visibility can make some employees uneasy. No one wants to feel like their work habits are being monitored.
That is why how this data is used matters.
Benchmarks should be a tool for progress, not punishment. When leaders can see which teams are using Copilot effectively and which are not, they can focus on support rather than scrutiny.
More training where it is needed.
Clearer guidance on best use cases.
Better alignment between tools and workflows.
Used well, this insight helps teams feel supported rather than judged.
So, is your team using AI well?
Soon, you will not have to guess.
With Copilot Benchmarks, businesses can finally see what is working, what is not, and where to focus next to get real value from AI.
From a business perspective, this move makes sense.
Many organisations struggle to move AI initiatives beyond the pilot stage. Studies suggest that only a small percentage of AI pilots ever reach full adoption. Often not because the technology fails, but because processes, skills, and culture do not evolve alongside it.
Benchmarks helps shine a light on where adoption is slowing down. Whether teams are unsure how to use Copilot, lack confidence, or simply need better guidance.
Without this visibility, those issues can remain hidden for months.
At Perigon One, we help businesses move beyond AI rollout and into real adoption.
That means ensuring tools like Copilot are understood, used effectively, and aligned with how your people actually work. Not just switched on and forgotten.
If you want clearer visibility into your AI usage and support turning insight into impact, we are here to help.
Talk to our team about making AI work for your business and your people.
