IT Support Welshpool
IT Support in Welshpool and Kewdale
We’re on Kewdale Road in Welshpool, so when something stops, we’re minutes away, not across town.
Perigon One is your whole IT department for one monthly price: help desk, onsite support, cybersecurity, Microsoft 365, networks, internet and phones. We look after manufacturing, engineering, transport, logistics and trade businesses across Welshpool, Kewdale, Belmont and the eastern suburbs.
Why Welshpool businesses choose a local IT team
Onsite in minutes
Our office is at 51 Kewdale Road, Welshpool. When something needs hands on it, a technician can be with you quickly, not stuck on the freeway.
15 minute average response
Call or email and you get a real person, with an average first response time of 15 minutes. The help desk runs 6am to 5pm Perth time, Monday to Friday, so the early shift is covered.
One fixed monthly price
Unlimited support, monitoring and security for a fixed fee per user or computer, so your IT bill doesn’t jump every time something breaks.
Looking after WA since 2011
We’ve looked after WA businesses since 2011. Today that’s 60 businesses and around 2,000 devices, with offices in Perth, Brisbane and Melbourne.
What's included in our managed IT
As your IT department, we look after everything with a plug or a login. That includes:
Help desk and onsite support
Remote and onsite support for every PC, laptop, phone, printer and scanner, with new starters set up and leavers closed off.
Cybersecurity
Email protection, multi-factor sign-in, monitored antivirus and staff training, so scam emails and ransomware don’t stop your day.
Microsoft 365 and backup
Microsoft 365 set up properly and kept secure, with your data backed up and a plan to get you running again if something goes wrong.
Networks, internet and phones
Wi-Fi that reaches the warehouse, yard and workshop, plus your internet, phones and the suppliers behind them, all managed for you.
Managed IT starts from $140 per user or computer a month, plus $250 per site. See what’s included, and work out the cost for your business.
IT problems we fix around Welshpool
Businesses in Welshpool and Kewdale run on tight schedules. When the systems behind production, dispatch or accounts stop, the whole day stops with them. These are the problems we fix most often:
- IT support that takes hours to turn up, or never does
- Slow or patchy internet and Wi-Fi across the warehouse, yard or workshop
- Ageing servers and PCs with no plan to replace them
- Scam emails, ransomware and other security worries
- Printers, scanners and phones that keep dropping out
- Microsoft 365 that was set up once and never looked at again
Industries we support around Welshpool
Most of our clients make, move or fix things. We look after manufacturing and engineering workshops, transport and logistics yards, mining services and METS suppliers, construction and trade businesses, wholesalers and professional offices.
See our IT for industrial and manufacturing businesses, IT for mining services and IT for construction and trades.
Suburbs we look after
From our Welshpool office we’re minutes from Kewdale, Belmont, Cloverdale, Carlisle, Victoria Park, Bentley, Cannington, Forrestfield, High Wycombe, Wattle Grove, Maddington, Kenwick, Redcliffe and Midland.
We support businesses right across Perth, and in Brisbane and Melbourne too. If you’re close by, we can be there quickly.
Thinking of changing IT providers?
If you already have an IT provider and you’re tired of waiting for answers, switching is simpler than it sounds. We work with your current provider to hand everything over, document what you have, and you keep working the whole time.
See what switching to Perigon One looks like, or show us your current setup and we’ll tell you honestly what we’d change.
Some of the businesses we look after
Building a scalable IT function for growth
- Full technical team capability
- Strategic focus for internal IT leadership
- Reliable day-to-day operational support
- Scalable model for future growth
As Pressure Dynamics Group continued to grow, technology became increasingly important to supporting operations, infrastructure, communications, and business-critical systems across multiple locations.
Perigon One implemented a co-managed IT model that combined internal ownership with the capability of a full technical team. By providing operational support, technical expertise, infrastructure management, and project delivery, Perigon One enabled Pressure Dynamics’ internal IT leader to focus on business priorities, executive engagement, vendor management, and strategic initiatives.
The result is a more mature and scalable IT function that supports growth while providing the depth, capability, and reliability of a full IT department.
What our Clients Say
5.0
78 Google Reviews
Byron Badenhorst
Baden Engineering and Manufacturing Pty Ltd
Hi Team Perigon. Thank you for transporting our systems from the dark ages and into the 21 century. Such professionals, through every step of the process. Thank you again, Byron Badenhorst.
Greg Walker
Forward Mining Solutions
Perigon One handles my IT requirements seamlessly, giving me time to focus on other important parts of my business.
Jason Lister
Mineral Hill
Great service very easy to resolve problems.
FAQs
Yes. Our head office is at Unit 18/19, 51 Kewdale Road, Welshpool, minutes from Kewdale, Belmont, Forrestfield, Carlisle and the surrounding suburbs.
Managed IT starts from $140 per user or computer a month, plus $250 per site, excluding GST. Our pricing page explains what’s included and has a calculator for your business.
Our average first response time is 15 minutes. The help desk runs Monday to Friday, 6am to 5pm Perth time.
Yes. We support businesses across several offices, warehouses, workshops and regional sites, in WA and interstate.
Yes. That’s called co-managed IT. Your IT person stays in charge and we give them a full team behind them.
Yes. We work with your current provider to hand everything over and document it, so you keep working the whole time.
Yes. We set up, secure and manage Microsoft 365, including email, Teams, SharePoint and OneDrive.